All Systems Operational

Uptime over the past 90 days. View historical uptime.
Email This Issue Operational
90 days ago
98.93 % uptime
Today
Email This Issue Cloud App Operational
90 days ago
97.87 % uptime
Today
Email This Issue Cloud Migration Assistant Operational
90 days ago
100.0 % uptime
Today
Content Exporter Operational
90 days ago
100.0 % uptime
Today
Content Exporter Cloud App Operational
90 days ago
100.0 % uptime
Today
Glass Project Documentation for Jira Operational
90 days ago
100.0 % uptime
Today
Glass Project Documentation for Jira Cloud App Operational
90 days ago
100.0 % uptime
Today
Glass Project Information for Jira Operational
90 days ago
100.0 % uptime
Today
Glass Project Information for Jira Cloud App Operational
90 days ago
100.0 % uptime
Today
Advanced Children Display for Confluence Operational
90 days ago
100.0 % uptime
Today
Advanced Children Display for Confluence Cloud App Operational
90 days ago
100.0 % uptime
Today
Meta-inf.hu company webpage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2026
Active incident affecting both US an EU productions
Resolved - We can confirm that the incident affecting the production environment has been resolved.

Based on our internal logs, service metrics, and customer feedback, the service is operating normally again. We will continue to keep an eye on the affected areas, but no further related errors have been observed.

Cause and follow-up

The issue was related to our Jira API point usage metric collection. This was not caused by a change on our end.

Our implementation expected the relevant response header to be provided in the format described in Atlassian’s documentation, or that any change to this format would be communicated in advance.

However, the header was received in a different format, which caused the processing of Jira API responses to fail in certain cases.

The hotfix we released provided a temporary workaround for this behavior and restored normal service. A more comprehensive update is planned to improve the app’s resilience and error tolerance in this area, so similar unexpected response format changes can be handled more gracefully in the future.
May 21, 13:47 CEST
Monitoring - We can confirm that service on the EU and US production environments has returned to normal.

Monitoring is still ongoing to ensure the issue remains resolved and no further related errors occur.

We will provide another update once we complete our monitoring and confirm the incident as fully resolved.
May 21, 13:12 CEST
Update - We have released a hotfix to address the issue affecting the EU and US production environments.

We are currently monitoring the situation closely. So far, the related error logs have ceased, and we have not observed any new occurrences.

We will continue monitoring and provide another update once we can confirm the incident is fully resolved.
May 21, 12:23 CEST
Identified - We have identified an issue related to Jira's Burst API Rate Limits.
We are currently working on a hotfix and will release it as soon possible.
May 21, 10:33 CEST
Investigating - We are currently experiencing an active incident affecting our EU production environment.

Our team is investigating the issue with highest priority and working to restore normal service as soon as possible.

We will provide further updates as soon as more information becomes available.
May 21, 10:10 CEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
[EU] Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
May 13, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 12:46 CEST
May 12, 2026
[US] Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
May 12, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 12:45 CEST
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

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