The hotfix has been successfully deployed and has resolved the issue with the manual email screen not loading. The service is now fully operational for all users.
Functionality has been confirmed both by our team and by customers who previously reported the problem.
We sincerely apologize for the inconvenience and appreciate your patience while we worked to restore service.
Posted Mar 25, 2025 - 18:12 CET
Monitoring
A fix has been deployed and we are monitoring the results.
Posted Mar 25, 2025 - 17:53 CET
Identified
We’re currently experiencing a partial outage with the Email This Issue application, impacting manual email sending for some users.
Our team has identified the root cause and is actively working on a fix to restore full functionality as soon as possible.
We apologize for the inconvenience and appreciate your patience while we resolve this issue.
Posted Mar 25, 2025 - 15:48 CET
This incident affected: Email This Issue (Email This Issue Cloud App).